About Us

How Calitso Accomplishes More

We’re Here To Accelerate Your Business

At Calitso IT, our team comes together to provide the IT solutions that your company needs. Our commitment to the betterment of your business is always front of mind, and it shows in the results that we provide our clients every day. Comprehensive IT planning paired with a designated, effective, and responsive team ensures that your enterprise has the right framework to reach new heights. Learn more about how we get the results your business deserves.

Our Process

Comprehensive Assessment

Before we do anything else, our team checks out your systems from top to bottom to best determine the scope of change needed. At Calitso, we want you to have a full understanding of your network set up. We perform a root cause analysis to find out why your system isn’t working at full efficiency and where improvements can be made.

Calitso’s IT Assessment will encompass of all your current technology. We analyze all the data produced by the assessment and present it to you in terms that make sense, so that you can make an actionable decision.

Comprehensive Assessment

Detailed Onboarding

Once we have completed our assessment of your IT needs, we go even deeper by documenting all aspects of your key technological information. One of our highly trained project managers is assigned to your file to help gather and itemize all of your systems and begin delegating support. We take the time to thoroughly understand all aspects of your business so that we can ensure no stone is left unturned in the quest to enhance your IT services and solutions.

Your business is also assigned a designated on-site technician who will be responsible for ensuring that all defined— and undefined— needs are met through our services. Your technician will be able to handle all hardware and software requirements and will be your advocate in the Calitso experience. All of our on-site technicians ensure that our clients have an appointed liaison to provide informed answers to all of your tech related questions. Our on-site technicians also work closely with the service desk to ensure that all requests are handled quickly and efficiently.

Detailed Onboarding

Service Start

When we are sure we have a comprehensive view of your business, its needs, and its current resources, we begin the process of transitioning technological functions. Thanks to our assessment and onboarding processes, we can act from an established technology baseline to begin making necessary modifications.

The first month is free when switching from a different service provider, and we provide additional resources for up to 90 days after service begins. This ensures our engagement is off to the right start and that every aspect of the hand-off of your systems is seamless. When it is time to launch services, we are fully prepared to guide your organization to the next level without disruption to business operations.

Service Start

Results Overview & IT Roadmapping

Once service is established, we analyze results to ensure your IT success remains exponential. In addition to your project manager, dedicated technician, and help desk staff, our executive team provides support in ongoing strategies and IT roadmaps. We collectively develop long-term support plans to address items like infrastructure development, hardware and software procurement, and network patching, so that your seamless experience with Calitso IT is sustained and your business remains ahead of the curve.

Results Overview & IT Roadmapping

24/7 Remote Support

Finally, our 24/7 remote help desk is locally operated from Calgary to ensure we serve our clients to the best of our ability in real-time. We are always monitoring your systems and networks in-house to ensure we have the best optics for the absolute security of your business. Regardless of when or how an unexpected issue appears, our team is prepared to handle it with exact accuracy and immediate responsiveness.

24/7 Remote Support

Our Years Of Experience Ensure Your Success

Calitso is a Calgary-based IT solutions provider that offers a wide range of managed IT services, including network management, cybersecurity, cloud computing, and backup and disaster recovery solutions.

Calitso provides IT solutions and managed services to a wide range of industries, including healthcare, finance, legal, oil and gas, construction, and more. We understand the unique technology needs and challenges faced by businesses in each industry, and work closely with clients to develop tailored solutions that improve productivity, efficiency, and security. Calitso’s expertise in diverse industries allows us to offer industry-specific advice and guidance, as well as stay up-to-date on the latest trends and technologies affecting each sector.

Our team of experienced IT professionals is dedicated to providing customized solutions that meet the unique needs of every client. We pride ourselves on our exceptional customer service, which includes 24/7 support and proactive monitoring to ensure our clients’ systems are always up and running.

With over 20 years of experience, Calitso is committed to helping businesses of all sizes thrive in the ever-evolving world of technology. Call us today to discover how we can better your business.